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vCIOToolbox Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IT Management, IT Service Management Tools

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Description of vCIOToolbox

Use of vCIOToolbox will result in happier, more engaged clients.

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Easy program & Great customer service

This software is very easy to use for our customers it allows us give them all their invoicing needs within one platform which saves time as well! I have not yet found anything that i dislike about this product other than there are times where we need some updates but they come out quickly once those issues arise so no big deal at least from my point if view!! It really helps with keeping track of everything regarding sales/invoices etc plus being able to send emails directly into each client's

The ability to use VCO tools from anywhere is awesome! I love that you can work at home with this software as well if needed for any reason during busy times or vacations when it comes time to do your daily reports etc., It's also very easy once set up so there are no problems using them after installation/setup has been done properly (which really isn't too difficult). There could be some better training materials available online but other than those issues everything works great!! Being…

Pros
  • Easy access, fast loading speed & ease in which data inputted especially important since we have multiple locations throughout Canada where people need records kept locally instead off going back out again just because they want something specific recorded quickly before leaving town
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Great collaboration and workflow solution, not updating enough

The ease to use tool is easy for any novice user with little or no training required! It's also very configurable allowing you great flexibility when working within your own business processes/procedures as well if collaborating wtih other vendors (or even outside partners). Nothing really I dislike but perhaps some minor UI updates could be beneficial? Not sure why it isn't updated all that often - maybe they are too busy fixing bugs?! Maybe consider adding an "undo" option so we can go back…

Pros
  • Very intuitive, friendly interface in both OS X & Windows environments; Great support team available 24x7 via chat online service at https://supportcenter2ciscowebpage1pms3rdvnetcom8aip5gocmgrhccb4ssoeibzjfchicpeidkdcp6gt
Cons
  • Zero

Revainrating 5 out of 5

Great Solution For Customer Engagement

I like that it is easy to use and provides great value for my customers. It was also very simple to set up compared with other products we had used previously. The only thing I did not really appreciate about this toolkit was the lack of training when we first started using it. We were able to train our staff quickly but would have liked some additional onboarding guidance. If you are looking for an affordable way to engage your customers then this should be at the top of your list! We've been…

Pros
  • Very cost effective.
  • Easy implementation
  • Great Value
  • No contract
Cons
  • Good but not great