This is one of the best customer service experiences I've had. I had a situation where the faucet head switch that changes the stream type got stuck in the spray mode. I decided to try reaching out via the website to see if I could buy just a new spray nozzle instead of a whole new unit. They informed me of a 5 year warranty I wasn't even aware I had and had the part to me at no charge within 4 days. An amazing experience and I'm so glad I can continue to use this great product!
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